NTISthis.com

Evidence Guide: AURVNA001 - Provide vehicle loss assessments and identify repair requirements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURVNA001 - Provide vehicle loss assessments and identify repair requirements

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for vehicle assessment

  1. Assessment information is gathered
  2. Assessment information is reviewed and interpreted
  3. Materials, resources and safety equipment are located and checked for safe use
Assessment information is gathered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessment information is reviewed and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Materials, resources and safety equipment are located and checked for safe use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect vehicle

  1. Vehicle assessment process is determined and followed
  2. Vehicle to be inspected is located
  3. Safety requirements are read and complied with
  4. Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures
  5. Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  6. Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner
  7. Damage and faults to vehicle system and component are determined
  8. Required outsourcing to specialist services is determined
Vehicle assessment process is determined and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vehicle to be inspected is located

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safety requirements are read and complied with

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Damage and faults to vehicle system and component are determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required outsourcing to specialist services is determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine vehicle repair action

  1. Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  2. Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  3. Job procedures are determined that use exchanged or recycled parts as appropriate
  4. Repair methods are communicated and agreed to with repairer and/or specialist services
  5. Estimated cost of repairs is calculated
  6. Settlement action is decided and agreed to with repairer and/or specialist services
Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Job procedures are determined that use exchanged or recycled parts as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Repair methods are communicated and agreed to with repairer and/or specialist services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimated cost of repairs is calculated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Settlement action is decided and agreed to with repairer and/or specialist services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare assessment report

  1. Repairs are authorised where assess and authorise instructions are included in assessment information
  2. Where assess without prejudice is included in assessment information a settlement amount is determined and documented
  3. Recommendations are documented as required by industry and organisation
  4. Assessment report is completed, including either authorised estimated cost of repairs or settlement amount
Repairs are authorised where assess and authorise instructions are included in assessment information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where assess without prejudice is included in assessment information a settlement amount is determined and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations are documented as required by industry and organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessment report is completed, including either authorised estimated cost of repairs or settlement amount

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete post-assessment administration

  1. Assessment report is submitted according to workplace policies and procedures
  2. Repairer invoice is compared against authorised cost estimate
  3. Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements
  4. Payment of invoice is validated where the invoice and authorised costs are confirmed
Assessment report is submitted according to workplace policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Repairer invoice is compared against authorised cost estimate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Payment of invoice is validated where the invoice and authorised costs are confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Safety requirements are read and complied with

2.4 Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner

2.7 Damage and faults to vehicle system and component are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed to with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided and agreed to with repairer and/or specialist services

4. Prepare assessment report

4.1 Repairs are authorised where assess and authorise instructions are included in assessment information

4.2 Where assess without prejudice is included in assessment information a settlement amount is determined and documented

4.3 Recommendations are documented as required by industry and organisation

4.4 Assessment report is completed, including either authorised estimated cost of repairs or settlement amount

5. Complete post-assessment administration

5.1 Assessment report is submitted according to workplace policies and procedures

5.2 Repairer invoice is compared against authorised cost estimate

5.3 Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements

5.4 Payment of invoice is validated where the invoice and authorised costs are confirmed

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Safety requirements are read and complied with

2.4 Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner

2.7 Damage and faults to vehicle system and component are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed to with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided and agreed to with repairer and/or specialist services

4. Prepare assessment report

4.1 Repairs are authorised where assess and authorise instructions are included in assessment information

4.2 Where assess without prejudice is included in assessment information a settlement amount is determined and documented

4.3 Recommendations are documented as required by industry and organisation

4.4 Assessment report is completed, including either authorised estimated cost of repairs or settlement amount

5. Complete post-assessment administration

5.1 Assessment report is submitted according to workplace policies and procedures

5.2 Repairer invoice is compared against authorised cost estimate

5.3 Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements

5.4 Payment of invoice is validated where the invoice and authorised costs are confirmed

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Assessment information must include:

assessment notification detailing:

claims handler

driver details

incident details

insurance policy details where applicable

report items

vehicle details

vehicle inspection details, including assess without prejudice or assess and authorise

vehicle location

vehicle owner details

digital images

quote for repairs.

Materials, resources and safety equipment must include:

digital camera

electronic or paper-based information and reports

internet connection

personal computer, laptop or tablet

maps

personal protective equipment (PPE) kit.

Safety requirements must include:

ensuring safe location of vehicle to be inspected

following workplace safety procedures

identifying potential safety hazards.

Settlement action must include one or more of the following:

cash settlement

repair

total loss.

Recommendations must include one or more of the following:

additional labour

additional parts

approved or denied report items

in-house specialist repair services

sublet specialist repair services.